Contact information

Contact Information Policy — 712 Jigs

Last updated: December 2025

If you need help with an order or have questions about our products, we’re here to help. Please use the contact details below.

How to Reach Us

Email: 712Jigs@gmail.com
This is our primary contact method. We aim to respond within 1–3 business days.

For Order Support

When contacting us about an order, please include:

Your name
Order number
A brief description of the issue or question

This helps us resolve things quickly.

Response Times

We respond Monday–Friday during normal business hours. Messages sent on weekends or holidays will be answered the next business day.

Social Media

You’re welcome to message us on social platforms, but response times may vary. For order issues, email is required so we can track and resolve your request.

Frequently asked questions

Yes. Singles are available by request with a 12-jig minimum. Submit a request here.

Most orders are made to order and have a turnaround time of 5–10 days before shipping.

Once your order ships, delivery time depends on the shipping method selected at checkout.

RTS stands for Ready to Ship.

RTS items are already made and will ship faster than made-to-order jigs.

Yes! Select weight options may be available upon request. Please reach out through our Contact page to inquire

Yes! Local pickup is available at checkout.

If local pickup is selected, you’ll receive an email with pickup details once your order is ready. We do not leave orders unattended.

Due to the nature of our products, all sales are final.

If your order arrives damaged or incorrect, please contact us and we’ll make it right. Please see our terms and policies page for more details